Hug Your Haters

By Jay Baer

Haters are not your problem. . . . Ignoring them is. Eighty percent of companies say they deliver out­standing customer service, but only 8 percent of their customers agree. This book will help you close that gap by reconfiguring your customer service to deliver knockout experiences. The near-universal adoption of smartphones and social media has…

Published date: March 1, 2016
Type: Books
Genre: Business, Nonfiction

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